Front Desk Agent in Doha Airport || Customer Service
Front Desk Agent in Doha Airport || Customer Service. We have an exceptionally exciting possibility to join our vibrant team at the Oryx Flight Terminal Hotel as a Front Workdesk Representative.
The Oryx Airport terminal Hotel is located at Hamad International Airport Terminal (HIA) and is run by Dhiafatina Hotels, a wholly-owned subsidiary of the Qatar Airways Team. Our resort was nominated for the very best Airport terminal Resort at the Skytrax 2020 Globe Airport terminal Resort awards.
About the Role
As a Front Desk Representative, you are responsible in giving expert as well as customer-focused solutions to our guests at Oryx Airport Resort. You will certainly guarantee that the visitors will certainly have an unforgettable experience by attending to their requirements with utmost professionalism and reliability and also care. You will serve as the first factor of contact of our visitors as well as will certainly manage their requests and complaints, registration as well as appointments. You will certainly give them info concerning their resort spaces, room prices as well as facilities of the resort. You will make sure that all check-out guests repayment is stabilized at the end of the change.
You will offer timely, considerate and also reliable solutions to all visitor, in order to accomplish a high degree of customer contentment through tailored solution from arrival up until departure. You will directly greet as well as companion guests to their areas to make them feel expected and invited.
To be successful in this duty, prospects ought to have:
- Secondary School Certification (e.g. O degree, Year 10, minutes compulsory education).
- Fluency in both composed and also spoken English, excellent social skills as well as skilled in computer application.
- Exposure to multi-cultural atmosphere with high degree of attention to details.
- Up to 2 years of occupational experience.
- Pleasing character and willing to service changes.
- Understanding of Opera systems is a definite advantage.
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